Insured, duties paid, free on every order.

Shipping is complimentary on every order, anywhere in the world, with no minimum spend. Insurance and import duties are included.

For orders shipped within the United States, sales tax is calculated and shown at checkout. For orders outside the US, there is nothing further to pay on arrival: no customs bill, no handling fee, no surprise at the door.

Almost nothing we sell is sitting in a warehouse. Your diamond is grown in our own facility, graded independently, and then set by hand for you, so the clock has two parts.

Making: 3 to 4 business days for most pieces. Bespoke and bespoke-adjacent work takes longer and we will give you a date before you commit.

Shipping: 4 to 5 business days within the United States once the piece leaves us. International delivery is typically 5 to 9 business days depending on the destination.

We do not offer same-day dispatch, and we would be suspicious of a jeweler who did. A ring made in an afternoon was made before you asked for it.

We ship with FedEx, UPS, DHL and USPS, choosing the carrier best suited to the destination. Every parcel is:

• Fully insured for its retail value, door to door
• Sent in plain, unbranded outer packaging: nothing on the box says what is inside; your Rareva presentation box is within
• Released only against a signature

The moment your order is dispatched we email you the tracking number so you can follow it the whole way.

The carrier handles customs clearance on your behalf, and we pay the import duties. You will not be asked for money on delivery, and your parcel will not be held pending a payment.

If a carrier ever contacts you asking for a fee on a Rareva shipment, do not pay it. Forward it to us and we will resolve it directly with them.

We do not offer curbside pickup, but you are welcome to collect your piece from the showroom at 15 West 47th Street, 10th Floor, in New York's Diamond District. Tell us at checkout or write to us and we will hold it for you.

Many customers prefer this for engagement rings: it means you see the finished piece under a loupe, with us, before you take it away.

If a parcel is delayed, damaged or lost in transit, that is our problem to solve, not yours. Write to us and we will trace it, and if it cannot be found we will remake or refund the piece.

If the piece arrives and simply isn't right, see our return policy. It is short, and it says what you would hope it says.

This shipping policy forms part of our Terms of Service and should be read alongside them. Delivery estimates are working days and exclude public holidays in the destination country. We ship only to addresses that match a verified order, and we may ask for identification on high-value pieces, a small friction that protects you more than it protects us.